Privacy Policy

1. Introduction

CX Suite respects the privacy of website visitors and organisations that contact us through our website. This Privacy Policy explains the types of information we may collect, how we may use it, and how we protect it.

2. Information We Collect

We may collect information submitted through forms, including:

• Name
• Organisation
• Job title
• Work email
• Phone number
• Organisation type
• Deployment preference
• Area of interest
• Message or enquiry details

We may also collect basic technical information such as browser type, device information, pages visited, and general website usage data where analytics tools are used.

3. How We Use Information

Information may be used to:

• Respond to enquiries
• Arrange product demonstrations
• Provide information about CX Suite
• Understand organisational requirements
• Improve website content and user experience
• Support business communication related to submitted enquiries

4. Information Sharing

We do not sell personal information. Information may only be shared with relevant internal teams or authorised service providers where necessary to respond to enquiries or operate the website.

5. Data Security

We take reasonable steps to protect submitted information from unauthorised access, misuse, loss, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

6. Cookies and Analytics

The website may use cookies or analytics tools to understand visitor behaviour and improve website performance. Visitors may control cookie settings through their browser.

7. Data Retention

Submitted information may be retained for as long as necessary to respond to enquiries, maintain business records, or fulfil legitimate operational purposes.

8. Contact

For privacy-related enquiries, users may contact:

9. Updates

This Privacy Policy may be updated from time to time. The latest version will be made available on this page.